PRIVACY POLICY

1. information we collect when you fill in or update your information with us, which may include personal data furnished when filling in inquiry forms and other like online forms, provided through Our Websites;
2. information collected through your participation in forums, surveys, contests and/or any interactive platform(s) or when you respond to communications from Our Websites;
3. information which is automatically collected through your use of Our Websites. When you request pages from Our Websites’ server(s), it automatically collects some information about your preferences, including your IP address. HSP Group uses this information to administer and to help diagnose problems with Our Websites and the server(s), and for the purposes set out in Section C below; and,
4. any messages, comments or queries you submit to us in whatever manner.

• The HSP Group automatically collects aggregate and demographic information about the use of the Our Websites, including which pages are most frequently visited, how many visitors are received daily, how long visitors stay on each page, your preferences, and other similar sites based on your browsing (click stream) activities. This helps HSP Group to provide you with a more enjoyable, customised service and experience in the future.

• Wherever used in this Policy, “Authorised Third Party” means any outside vendor, agent, contractor, service provider, consultant and/or advisor located within or outside Malaysia who provide administrative, computer, payment and/or other services to any company within HSP Group in connection with the operations of their businesses, with whom Personal Data may be shared for the limited purpose of enabling the Authorised Third Party to perform the particular services on behalf of any company within HSP Group.

1. To enable you to be provided with services, products, facilities or benefits offered by HSP Group and/or our related corporations;
2. To enable any company within HSP Group and/or our related corporations to provide you with information about special offers, upcoming events and promotions that may be offered by such companies or its business partners;
3. To process your applications to transact with any of HSP Group’s business divisions and/or our related corporations;
4. To communicate with you, including to respond to any of your queries and/or requests;
5. To notify you of any changes to our products, goods, facilities and/or services and to improve our customer service by dispensing product information, product updates and other related information;
6. To conduct research, surveys and trend analysis on various matters such as planning, product, goods, services, security and testing;
7. To perform statistical analysis for various objectives and sharing this information within HSP Group and our related corporations;
8. For purposes connected with the operation, administration, development or enhancement of HSP Group’s business, including for the purposes of which is relevant to support and/or assist in any of HSP Group’s businesses;
9. Where HSP Group considers that such use or disclosure of Personal Data is necessary to protect its interests, to respond to any claims or legal process, or where HSP Group suspects that fraud or unlawful activity has been, is being or may be engaged in;
10. Where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in any company within HSP Group;
11. Where you have provided Personal Data for purposes of applying for employment, to determine your suitability for a position with HSP Group;
12. To implement and maintain our information technology systems, including to store and process data, including Personal Data, in computer databases and servers located within and outside Malaysia;
13. Use in publications and publicity materials concerning HSP Group and/or its related corporations;
14. To protect against or prevent actual or potential fraud or unauthorised transactions;
15. To transfer Personal Data to any parties located in other jurisdictions outside Malaysia, where necessary; and/or
16. Satisfying security, health and safety concerns.

(collectively, “Purposes”).

Where HSP Group or any entity within HSP group has chosen to engage Authorised Third Party, we have embarked on a process to obtain the necessary contractual undertakings from them which includes obtaining sufficient guarantees in respect of technological and organisational security measures governing their processing of such data.

Should you wish to limit the processing of your Personal Data in relation to any of the above Purposes, or any other purpose, you may communicate your wishes to us through contacting our Personal Data Protection Officer, as provided in Section F below.

Please note that in the event that sufficient Personal Data is not supplied, or is found not satisfactory to HSP Group, this may:

1. affect our ability to process any application or request which you make to us; and/or,
2. affect our ability to provide the full range of benefits and/or services which we are capable of offering to you.

1. entities within HSP Group;
2. its related corporations;
3. its Authorised Third Party; and
4. any actual or proposed assignee of transferee of the business of entities within HSP Group.

Personal Data of job applicants may be shared with third parties, for example, the applicant’s current or previous employers and credit reference agencies, to verify or obtain additional information about the applicant. HSP Group may also share your Personal Data where required by law or where disclosure is necessary to comply with applicable laws, regulations, legal processes or queries from the relevant authorities.

1. to generate cookies to enable them to recognise your future visit;
2. to monitor traffic;
3. to track information such as the frequency and duration of your use of Our Website, your preferred sites, and help us to determine whether you came to Our Website from a particular internet link or banner advertisement;
4. to keep the website users’ browser intact and track users on the same server;
5. to estimate the volume of usage and the number of visitors to Our Websites;
6. to analyse the profile of the Our Websites’ visitors; and;
7. to personalise the content, banners and promotions that you will see on Our Website.